Paketur Privacy Policy
Effective Date: 20-05-2025
PT Global Inovasi Gemilang is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, process, store, and safeguard your personal information when you use the Paketur website and mobile application.
- What Data Do We Collect?
We may collect the following personal data:
- Full name, email address, and phone number
- Booking details and travel preferences
- Location data and device type
- Interaction data on our website and app
- How Is Your Data Used?
We collect and process your personal data lawfully and transparently for the purposes of:
- Processing bookings and transactions
- Providing customer service
- Improving our services and user experience
- Sending promotions or marketing communications (with your consent)
- Complying with legal and regulatory obligations
- Is My Data Shared?
We do not sell your personal data. Your data may only be shared with certain third parties under the following circumstances:
- Travel partners (such as hotels, airlines, or agents) for booking purposes
- Legal obligations or court orders
- Emergency situations to protect user safety
- How Is My Data Protected?
We protect your data using a multi-layered security system, including:
- Data encryption
- Two-factor authentication
- Regular system audits and monitoring
- Data You Provide Directly
You may voluntarily provide personal data through:
- Registration forms
- Booking forms
- Surveys
- Communications with our team
- Data Collected Automatically
We automatically collect technical information when you access our services, including:
- IP address
- Device type and model
- Location information (if permitted)
- Search history and interactions within the app/website
- Your Rights Regarding Personal Data
You have the right to:
- Access your personal data
- Update or correct your information
- Object to certain data uses
- Be informed about the purpose and legal basis of data processing
- Withdrawing Consent
You may withdraw your consent to the use of your personal data at any time via your account settings or by contacting our customer service team.
- Account and Data Deletion
You have the right to request the permanent deletion of your account and personal data, subject to applicable procedures and conditions.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze service usage
- Deliver relevant content and personalized ads
You can manage your cookie preferences through your browser or device settings.
- Data Retention Period
Your data will be retained for as long as your account is active or as necessary to fulfill the purposes of collection. We may retain data longer if required by law.
- Complaints and Further Assistance
If you have concerns about privacy or require more information about this policy, please contact our customer service team using the details below. Paketur is committed to responding to all inquiries and complaints fairly, professionally, and promptly.
- Contact Us
Company: PT Global Inovasi Gemilang
Address: Jl. Ireda No.82B, Keparakan, Kec. Mergangsan, Kota Yogyakarta, DIY 55152
Email: support@paketur.com
Phone: +6281252224880
- Language and Interpretation
This policy is written in Bahasa Indonesia. In the event of any discrepancy in interpretation between the Indonesian and translated versions, the Indonesian version shall prevail.
- Changes and Notifications
This Privacy Policy may be updated from time to time. Any changes will be announced through the Paketur app and website. We encourage you to review this policy periodically.
- Retention of Data from Deleted Accounts
Even after a user deletes their account, Paketur (PT Global Inovasi Gemilang) may retain certain personal and transactional information as necessary to comply with our legal obligations, resolve disputes, prevent fraud or abuse, enforce our agreements, or for legitimate business interests, such as maintaining financial and operational records. Such data will be handled in accordance with this Privacy Policy and applicable data protection laws, and will not be used for marketing purposes.
- Regulatory Compliance
We process data in accordance with applicable laws and regulations, including Law Number 27 of 2022 on Personal Data Protection (PDP Law).
Paketur Privacy Policy
Effective Date: 20-05-2025
PT Global Inovasi Gemilang is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, process, store, and safeguard your personal information when you use the Paketur website and mobile application.
- What Data Do We Collect?
We may collect the following personal data:
- Full name, email address, and phone number
- Booking details and travel preferences
- Location data and device type
- Interaction data on our website and app
- How Is Your Data Used?
We collect and process your personal data lawfully and transparently for the purposes of:
- Processing bookings and transactions
- Providing customer service
- Improving our services and user experience
- Sending promotions or marketing communications (with your consent)
- Complying with legal and regulatory obligations
- Is My Data Shared?
We do not sell your personal data. Your data may only be shared with certain third parties under the following circumstances:
- Travel partners (such as hotels, airlines, or agents) for booking purposes
- Legal obligations or court orders
- Emergency situations to protect user safety
- How Is My Data Protected?
We protect your data using a multi-layered security system, including:
- Data encryption
- Two-factor authentication
- Regular system audits and monitoring
- Data You Provide Directly
You may voluntarily provide personal data through:
- Registration forms
- Booking forms
- Surveys
- Communications with our team
- Data Collected Automatically
We automatically collect technical information when you access our services, including:
- IP address
- Device type and model
- Location information (if permitted)
- Search history and interactions within the app/website
- Your Rights Regarding Personal Data
You have the right to:
- Access your personal data
- Update or correct your information
- Object to certain data uses
- Be informed about the purpose and legal basis of data processing
- Withdrawing Consent
You may withdraw your consent to the use of your personal data at any time via your account settings or by contacting our customer service team.
- Account and Data Deletion
You have the right to request the permanent deletion of your account and personal data, subject to applicable procedures and conditions.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze service usage
- Deliver relevant content and personalized ads
You can manage your cookie preferences through your browser or device settings.
- Data Retention Period
Your data will be retained for as long as your account is active or as necessary to fulfill the purposes of collection. We may retain data longer if required by law.
- Complaints and Further Assistance
If you have concerns about privacy or require more information about this policy, please contact our customer service team using the details below. Paketur is committed to responding to all inquiries and complaints fairly, professionally, and promptly.
- Contact Us
Company: PT Global Inovasi Gemilang
Address: Jl. Ireda No.82B, Keparakan, Kec. Mergangsan, Kota Yogyakarta, DIY 55152
Email: support@paketur.com
Phone: +6281252224880
- Language and Interpretation
This policy is written in Bahasa Indonesia. In the event of any discrepancy in interpretation between the Indonesian and translated versions, the Indonesian version shall prevail.
- Changes and Notifications
This Privacy Policy may be updated from time to time. Any changes will be announced through the Paketur app and website. We encourage you to review this policy periodically.
- Retention of Data from Deleted Accounts
Even after a user deletes their account, Paketur (PT Global Inovasi Gemilang) may retain certain personal and transactional information as necessary to comply with our legal obligations, resolve disputes, prevent fraud or abuse, enforce our agreements, or for legitimate business interests, such as maintaining financial and operational records. Such data will be handled in accordance with this Privacy Policy and applicable data protection laws, and will not be used for marketing purposes.
- Regulatory Compliance
We process data in accordance with applicable laws and regulations, including Law Number 27 of 2022 on Personal Data Protection (PDP Law).
Paketur Privacy Policy
Effective Date: 20-05-2025
PT Global Inovasi Gemilang is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, process, store, and safeguard your personal information when you use the Paketur website and mobile application.
- What Data Do We Collect?
We may collect the following personal data:
- Full name, email address, and phone number
- Booking details and travel preferences
- Location data and device type
- Interaction data on our website and app
- How Is Your Data Used?
We collect and process your personal data lawfully and transparently for the purposes of:
- Processing bookings and transactions
- Providing customer service
- Improving our services and user experience
- Sending promotions or marketing communications (with your consent)
- Complying with legal and regulatory obligations
- Is My Data Shared?
We do not sell your personal data. Your data may only be shared with certain third parties under the following circumstances:
- Travel partners (such as hotels, airlines, or agents) for booking purposes
- Legal obligations or court orders
- Emergency situations to protect user safety
- How Is My Data Protected?
We protect your data using a multi-layered security system, including:
- Data encryption
- Two-factor authentication
- Regular system audits and monitoring
- Data You Provide Directly
You may voluntarily provide personal data through:
- Registration forms
- Booking forms
- Surveys
- Communications with our team
- Data Collected Automatically
We automatically collect technical information when you access our services, including:
- IP address
- Device type and model
- Location information (if permitted)
- Search history and interactions within the app/website
- Your Rights Regarding Personal Data
You have the right to:
- Access your personal data
- Update or correct your information
- Object to certain data uses
- Be informed about the purpose and legal basis of data processing
- Withdrawing Consent
You may withdraw your consent to the use of your personal data at any time via your account settings or by contacting our customer service team.
- Account and Data Deletion
You have the right to request the permanent deletion of your account and personal data, subject to applicable procedures and conditions.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze service usage
- Deliver relevant content and personalized ads
You can manage your cookie preferences through your browser or device settings.
- Data Retention Period
Your data will be retained for as long as your account is active or as necessary to fulfill the purposes of collection. We may retain data longer if required by law.
- Complaints and Further Assistance
If you have concerns about privacy or require more information about this policy, please contact our customer service team using the details below. Paketur is committed to responding to all inquiries and complaints fairly, professionally, and promptly.
- Contact Us
Company: PT Global Inovasi Gemilang
Address: Jl. Ireda No.82B, Keparakan, Kec. Mergangsan, Kota Yogyakarta, DIY 55152
Email: support@paketur.com
Phone: +6281252224880
- Language and Interpretation
This policy is written in Bahasa Indonesia. In the event of any discrepancy in interpretation between the Indonesian and translated versions, the Indonesian version shall prevail.
- Changes and Notifications
This Privacy Policy may be updated from time to time. Any changes will be announced through the Paketur app and website. We encourage you to review this policy periodically.
- Retention of Data from Deleted Accounts
Even after a user deletes their account, Paketur (PT Global Inovasi Gemilang) may retain certain personal and transactional information as necessary to comply with our legal obligations, resolve disputes, prevent fraud or abuse, enforce our agreements, or for legitimate business interests, such as maintaining financial and operational records. Such data will be handled in accordance with this Privacy Policy and applicable data protection laws, and will not be used for marketing purposes.
- Regulatory Compliance
We process data in accordance with applicable laws and regulations, including Law Number 27 of 2022 on Personal Data Protection (PDP Law).
